Privacy and Data Use
Vasanta collects contact information and workshop-related notes to deliver training, follow up on clinic outcomes and send relevant materials. Data is used only for program delivery, improvement of case materials, and communication about sessions you signed up for. We retain notes related to ongoing client work only as needed for program continuity and delete or anonymize data upon request where legally permitted.
Definitions used in this policy
This section clarifies terms used across the privacy policy with short examples and scenarios to show how each concept applies in practical training and coaching contexts.
What personal data we collect
We collect data you submit, data created by your use of our services, and data obtained from third parties. Each category is illustrated with scenarios and practical cases to show purpose and scope.
Data you provide directly
Examples below show common items provided when registering, booking sessions, or communicating with Vasanta.
- Name and contact details (email, postal address) submitted during registration or when requesting materials to tailor communications.
- Payment and billing information entered to purchase courses or coaching sessions; processed by external payment providers according to their terms.
- Responses to assessments, surveys and homework that inform individualized training plans and real-case coaching scenarios.
- Communications you send to us, such as support requests, coaching notes and emails that help resolve issues and improve training content.
- Profile information you choose to share (job title, company, experience level) used to group participants for practical case exercises.
- Marketing preferences and consents indicating whether you wish to receive newsletters, offers or case-study invitations.
Automatically collected data
When you visit lovedpro.pro or use our services we automatically collect technical and usage data. These items are used to improve delivery, troubleshoot, and analyze learning outcomes in real cases.
- IP address and approximate location used for security checks and to diagnose access issues during live sessions.
- Device and browser information to ensure our course platform works across devices in practical classroom scenarios.
- Pages or materials accessed, time spent and interaction events used to analyze engagement patterns and update course case studies.
- Referrer and campaign data that show how participants discover Vasanta and which outreach scenarios perform best.
- Cookies and unique identifiers that maintain session state and preference settings for workshop continuity.
- Aggregated analytics metrics produced by third-party tools to evaluate program effectiveness across cohorts.
Data from third parties
We may receive information about you from partners and processors. These relationships are used in operational scenarios like payments, hosting and analytics.
- Payment processors (for example, hosted gateways) that supply transaction confirmations and limited billing metadata necessary to complete purchases.
- Cloud hosting and platform providers that supply infrastructure logs and performance data used to maintain course availability.
- Analytics and marketing platforms that provide aggregated engagement reports used to refine teaching scenarios and outreach.
Why we process personal data
We process data for operational, administrative and improvement purposes. Each purpose is paired with a case example so you can see how data use supports learning outcomes.
- Deliver and manage training services — example: enrolling a participant, scheduling coaching sessions and tracking progress through case-based modules.
- Process payments and issue receipts — example: coordinating with a payment gateway to confirm enrollment in a paid workshop.
- Communicate updates and support — example: sending class reminders, homework feedback or answers to support queries.
- Personalize content and course recommendations — example: suggesting modules based on assessment responses and cohort scenarios.
- Measure and improve services via analytics — example: reviewing which case exercises lead to higher retention and updating curriculum accordingly.
- Detect and prevent fraud and misuse — example: identifying suspicious enrollment patterns and securing participant accounts.
- Comply with legal and tax obligations — example: retaining transaction records to meet statutory requirements in training contracts.
- Research and development of new training formats using anonymized datasets derived from cohort performance and scenario outcomes.
Legal bases for processing (where applicable)
Where relevant (for example for EU residents), processing is based on one or more legitimate legal grounds. Below are practical descriptions of typical bases we rely on.
- Consent: when you agree to receive newsletters or optional marketing materials; you can withdraw consent at any time.
- Performance of a contract: processing required to provide the course or coaching you signed up for, such as enrollment and billing.
- Legal obligation: processing necessary to comply with laws, for example tax or record-keeping requirements related to paid services.
- Legitimate interests: limited use for fraud prevention, platform security and service improvement, balanced against individual rights and expectations.
GDPR & rights for EU data subjects
If you are an EU resident, the GDPR may grant you specific rights. We handle requests with documented procedures and provide examples to clarify what each right looks like in practice.
- Right of access — example: request a copy of personal data held for course enrollment and receive a clear export of relevant records.
- Right to rectification — example: correct a misspelled name or update an email used for workshop invitations.
- Right to erasure — example: request deletion of profile data subject to retention for legal or contractual reasons.
- Right to restriction of processing — example: ask to limit use of assessment data while a dispute over accuracy is resolved.
- Right to data portability — example: obtain a machine-readable copy of your training records to move to another provider.
- Right to object and to lodge a complaint — example: object to direct marketing or contact a supervisory authority if you consider your rights unmet.
Cookies and similar technologies
We use cookies to support site functionality, remember preferences and measure engagement in training modules. Below are descriptions and management options.
Common types include session cookies (expire after session), persistent cookies (remember preferences) and third-party cookies used by analytics or embedded services.
Categories used: strictly necessary (site function), preferences (language or display), analytics (usage measurement) and marketing (optional outreach).
You can control cookies via your browser settings or by visiting the cookie settings on lovedpro.pro. Disabling some cookies may affect access to interactive course features.
Full cookie policy available at https://lovedpro.pro/cookie-policy
When we share personal data
We share data only for operational reasons, legal requirements or with partners who support our services. Each sharing case includes a practical example to explain the purpose.
- With service providers who perform functions such as hosting, email delivery and analytics so courses and communications function reliably.
- With payment processors and banks to complete transactions and issue receipts for paid workshops.
- With legal or regulatory authorities when required to comply with laws, for example tax authorities in response to valid requests.
- With contracted coaches or collaborators who deliver parts of our training, only to the extent necessary to provide the agreed service.
- With acquirers or in the event of a corporate transaction, where data is part of business assets; scenario: transfer to a successor entity during sale negotiations.
- Aggregated or anonymized datasets shared for research or benchmarking, where individual participants cannot be identified.
International transfers of personal data
We may transfer personal data to processors or partners located outside Singapore for hosting, analytics or payment processing. Transfers are limited to necessary recipients and documented with practical safeguards.
Safeguards include contractual commitments, use of recognized standard contractual clauses where applicable, data minimization, and technical protections such as encryption in transit to reduce risk in real transfer scenarios.
Data retention policy
Retention decisions balance operational needs, training support scenarios and legal obligations. Examples below show common retention periods and the reasoning behind them as of 17-05-2026.
Account and profile data are retained while your account is active and for a limited period after account closure to meet tax and contractual record needs; typical retention is up to seven years where required by law or business necessity.
Support messages and coaching notes are kept to support continuity of training and to respond to follow-up queries; typical retention for operational records is three years unless a longer period is needed for legal reasons.
Technical logs and analytics used for security and performance monitoring are retained for shorter periods (commonly 6–24 months) and aggregated for long-term trend analysis.
When data is no longer needed and no legal reason remains to retain it, we remove or anonymize it; deletion requests are assessed case-by-case, with exceptions for legal obligations and legitimate archival needs.
Security of your data
We apply administrative, technical and physical measures to protect personal data based on risk assessments and scenario planning. Real-case measures include access controls for coach notes, encryption for payments, and staff training on data handling.
- Encryption of data in transit and storage for sensitive records such as payment vouchers and personal identifiers.
- Access controls, role-based permissions and multi-factor authentication for administrative interfaces used by coaches and support staff.
- Regular audits, backups and staff training to detect incidents, restore services and reduce human-error risks in delivery of training programs.
Your privacy rights
Depending on jurisdiction, you may have rights to exercise control over your data. Below are practical descriptions and examples for each right and how they apply to training and coaching records.
- Right to access: request a copy of personal data we hold about you, such as enrollment records and assessment responses.
- Right to rectification: ask us to correct inaccurate or incomplete personal data, for example a changed email address used for course delivery.
- Right to erasure: request deletion of personal data where there is no legal or contractual reason to retain it.
- Right to restriction: ask us to limit processing while you verify accuracy or dispute use in a particular scenario.
- Right to data portability: request a structured, machine-readable copy of personal data you provided to Vasanta for transfer elsewhere.
- Right to object: object to certain processing such as direct marketing, which we will stop unless we have overriding legitimate reasons.
- Right to withdraw consent: where processing is based on consent (for example marketing), you can withdraw consent at any time without affecting prior processing.
- Right to lodge a complaint with a supervisory authority if you believe your rights under applicable law have been infringed.
How to exercise your rights
To exercise a right, contact us at [email protected] or by post to Vasanta, Choon Guan Street, Singapore, 079903. Include your name, Business ID S4033686A if relevant, the right you are exercising and a description of the data or scenario. We may ask for identity proof to process the request.
We aim to respond to straightforward requests within 30 days. For complex requests or large data volumes we may need more time and will inform you with an explanation and expected timetable; extensions are applied when necessary under applicable law.
Marketing Communications
Vasanta may send informational emails and updates about courses, workshops, case studies, and events related to conscious wealth and economic mindset training. Communications will focus on practical scenarios, client case summaries, and invitations to in-person or online sessions tailored to Singapore audiences. Marketing messages will include clear topics and examples so recipients can judge relevance quickly.
You may opt out of marketing messages at any time by clicking the unsubscribe link in any email or by contacting us at [email protected]. After unsubscribing you may still receive transactional messages about purchases or scheduled sessions. Unsubscribe requests are processed within 10 business days.
Children's Privacy
Our services are designed for adults. We do not knowingly collect personal data from children under 18. If we become aware that we have collected information from a person under 18, we will take steps to delete that information. If you believe we have data of a minor, contact us to request verification and removal.
Third-Party Links
Vasanta may include links to third-party websites, tools, or partners as examples or resources in course materials and case studies. These third-party sites have their own privacy practices; we are not responsible for their content or policies. When using third-party services for payments, analytics, or scheduling, personal data may be processed by the provider under their terms.
Changes to This Policy
We review our privacy practices periodically. Material updates to this policy will be posted on lovedpro.pro and the effective date updated. Substantive changes that affect how we use personal data will be communicated via email to active participants where feasible. Continued use of Vasanta services after updates indicates acceptance of the revised policy.
Contact for Privacy Questions
If you have questions about data handling, or wish to exercise data subject rights, contact Vasanta at Choon Guan Street, Singapore, 079903 or email [email protected]. For urgent matters mention 'Privacy Request' and include sufficient detail to help us respond promptly. Business ID: S4033686A.
- +6586390720
- [email protected]
- Choon Guan Street, Singapore, 079903